Seven Years of Service
Posts: 56
Threads: 9
Amazon | What should I do now? 11-15-2020, 11:46 AM
#1
So basically I'm trying to refund this thing from 6 months saying it doesn't work properly because of the cables.
Now he said you can send it back and you will get a free replacement but is there any way for me to keep it and get the cash back?
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Seven Years of Service
Posts: 96
Threads: 28
RE: Amazon | What should I do now? 11-15-2020, 01:14 PM
#2
You can try sending them dry ice
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Eight Years of Service
Posts: 645
Threads: 5
RE: Amazon | What should I do now? 11-15-2020, 01:26 PM
#3
Wait for it to go out of stock and then contact them again, they'll be left with no choice but to issue a refund instead.
Or, go for the direct approach. Tell them you already purchased it elsewhere as you needed a replacement urgently. Tell amazon you would "rather return it for a refund instead".
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Six Years of Service
Posts: 3,904
Threads: 102
RE: Amazon | What should I do now? 11-15-2020, 02:53 PM
#7
Can't you simply box them? What is the problem?
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Eight Years of Service
Posts: 645
Threads: 5
RE: Amazon | What should I do now? 11-15-2020, 05:26 PM
#8
Amazon won't check your previous chat. If they do, you can say you forgot to mention you purchased a new one.
If you want to keep the item and not give it away, as mentioned above just box them. For a $90 item you will be sure to receive your refund.
After you have either boxed them or sent the actual item back, you then need to email amazon with the tracking number and mention you would like a refund.
Use the label they already sent you.
Its really simple. Don't stress too much. Good luck.
(This post was last modified: 11-15-2020, 05:27 PM by Roadman.)
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Eight Years of Service
Posts: 645
Threads: 5
RE: Amazon | What should I do now? 11-15-2020, 05:56 PM
#10
Copied and pasted from my other post:
Just send an empty box/package back yourself. I honestly wouldn't waste any money paying somebody. That being said, If someone on this forum has a service, please do let us know by replying.
If you have Adobe acrobat you can edit the label to remove identifiable details such as names, order reference numbers etc. which will make the boxing a lot easier.
If you don't have Adobe Acrobat it's fine, just slap the label on the empty package and send it.
(This post was last modified: 11-15-2020, 05:57 PM by Roadman.)
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