[Connor27]

I have tried to SE AirPods at £230, they are requesting a PR and I have just received one of those OFM emails.

Advice appreciated

[Wreck_C]

This happens when you are either asking for multiple refunds in such a short time or a relatively new account.

You have to fill out the PR to get the refund and the account is half way cooked with that OFM.

[Connor27]

This happens when you are either asking for multiple refunds in such a short time or a relatively new account.

You have to fill out the PR to get the refund and the account is half way cooked with that OFM.

I had 1 other SE over 3x months ago with legit orders in between. Police in UK do not file reports for part of an Amazon order missing because it is amazons responsibility

[Wreck_C]

This happens when you are either asking for multiple refunds in such a short time or a relatively new account.

You have to fill out the PR to get the refund and the account is half way cooked with that OFM.

I had 1 other SE over 3x months ago with legit orders in between. Police in UK do not file reports for part of an Amazon order missing because it is amazons responsibility

I am sure you can file one online from what I have heard from people. You won't be getting your refund without a PR. The reason they asking for PR is because the system is asking for one, every other CS will tell you same.


It doesn't matter if you did legit orders in between if it's just cheap orders. You can't dna/eb $500 worth of shit in 3 months but have no issue receiving the $70 worth of other shit you have purchased in that time lol. That's easy for the algorithm to flag refund request.

[Connor27]

This happens when you are either asking for multiple refunds in such a short time or a relatively new account.

You have to fill out the PR to get the refund and the account is half way cooked with that OFM.

I had 1 other SE over 3x months ago with legit orders in between. Police in UK do not file reports for part of an Amazon order missing because it is amazons responsibility

I am sure you can file one online from what I have heard from people. You won't be getting your refund without a PR. The reason they asking for PR is because the system is asking for one, every other CS will tell you same.


It doesn't matter if you did legit orders in between if it's just cheap orders. You can't dna/eb $500 worth of shit in 3 months but have no issue receiving the $70 worth of other shit you have purchased in that time lol.  That's easy for the algorithm to flag refund request.

They said that it’s amazons responsibility as it there was no theft etc. how am I meant to bypass the PR if this is the case

[fi7s8y8r3iohff]

They said that it’s amazons responsibility as it there was no theft etc. how am I meant to bypass the PR if this is the case

Try and talk at the police station if you can get something to help them move forward with the case.