Two Years of Service
Posts: 31
Threads: 2
Amazon Chargeback Question 01-20-2024, 09:27 PM
#1
Hi,
I am curious how risky are chargebacks with items that have a serial number. Is amazon to collect information from apple regarding whether a macbook or ipad was used? I have evidence that Amazon didnt deliver my package correclty but I am worried that amazon has proof that I used the item.
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Four Years of Service
Posts: 464
Threads: 8
RE: Amazon Chargeback Question 01-20-2024, 09:29 PM
#2
why would you go straight down the chargeback route? why would you not claim DNA?
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Two Years of Service
Posts: 31
Threads: 2
RE: Amazon Chargeback Question 01-20-2024, 09:34 PM
#3
That failed already & returning it is not possible due to partner immature unboxing.
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Four Years of Service
Posts: 464
Threads: 8
RE: Amazon Chargeback Question 01-20-2024, 10:02 PM
#4
fight the DNA if you have proof of them not delivering correctly.
they will respond to the chargeback and close your account
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Eight Years of Service
Posts: 645
Threads: 5
RE: Amazon Chargeback Question 01-20-2024, 11:16 PM
#5
Amazon won't do that. You will win your chargeback.
Even if Amazon does contact Apple, and Apple informs amazon the device is switched on, there's no proof it's you. The parcel is DNA, remember? The person who stole it turned it on, not you!
As for right now, tell your partner to turn it off until the chargeback is complete.
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