Advice needed Carhartt 10-06-2022, 06:00 PM
#1
Hi so in short Im trying to do Wrong item recieved on Carhartt, I thought it would be pretty simple as I have the exact same trousers, with the tag on previously bought from ASOS, I just bought from Carhartt because I wanted to get ones in a different colour and return the ASOS ones. I emailed them saying the wrong colour came and they responded saying they want me to sign an oath and that they have security cameras to validate an investigation. Do i just take the loss? Im guessing I cant really return them now either since they have my order number. Any advice appreciated


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