(12-02-2020, 03:55 AM)mothered Wrote: (12-01-2020, 01:45 PM)Jerban Wrote: and might come back at you with something like "the geolocation from their truck suggest, ladida"
What exactly are you referring to by this?
When they actually bother to contact the shipping company for the proof of delivery, they will get back to you with this.
"Hello,
We’re sorry to hear that you haven’t received your item(s) for order #BLANK.
We have fully investigated this matter, including with the delivery carrier who delivered the package. Based on the outcome of our investigations, we believe the package was delivered to the correct address. In particular we have considered information from our records, as follows which indicate the item as delivered:
- the timed geocode stamp of the delivery location;
- information collected at the point of delivery; and
- the package weight and reported condition upon delivery.
Accordingly, based on our investigations, we won’t be able to provide a replacement or refund for this order at this time."