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Sutfnabor Offline
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AMD SE help 11-07-2022, 09:44 AM #1
Hello, I'm in the process of trying to SE a CPU from amd. I have already sent in an empty box, but now they want me to attach the original order confirmation from the store I bought the cpu from (I don't have that). I have already sent them a fake screenshot of a confirmation email.

How can I proceed? I'm thinking of saying that I don't have the email anymore, only the screenshot.
Everything I post here is fictional. Anything mentioned on my posts that corresponds to events happened in real life are coincidental.

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mothered Offline
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RE: AMD SE help 11-07-2022, 10:24 AM #2
Quote:I have already sent them a fake screenshot of a confirmation email.

How can I proceed?
Given you've sent an email as per above, you cannot proceed any further at this stage - It depends how they react to that.
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Sutfnabor Offline
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RE: AMD SE help 11-07-2022, 10:30 PM #3
(11-07-2022, 10:24 AM)mothered Wrote: Given you've sent an email as per above, you cannot proceed any further at this stage - It depends how they react to that.
Sorry for not being clear enough, I meant to say that I had sent a fake screenshot and that was their reaction. Now they're waiting for my reply.
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mothered Offline
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RE: AMD SE help 11-08-2022, 01:01 AM #4
(11-07-2022, 10:30 PM)Sutfnabor Wrote: Sorry for not being clear enough, I meant to say that I had sent a fake screenshot and that was their reaction. Now they're waiting for my reply.
No problem at all, understood.

Tell them that you've contacted the store, however they were unable to locate the order and you also don't have access to the email account where the confirmation was sent.
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eljot88 Offline
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RE: AMD SE help 11-09-2022, 09:28 PM #5
(11-07-2022, 09:44 AM)Sutfnabor Wrote: Hello, I'm in the process of trying to SE a CPU from amd. I have already sent in an empty box, but now they want me to attach the original order confirmation from the store I bought the cpu from (I don't have that). I have already sent them a fake screenshot of a confirmation email.

How can I proceed? I'm thinking of saying that I don't have the email anymore, only the screenshot.
Do you do amd in USA? I wonder what country they have their repair center in EU…

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mothered Offline
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RE: AMD SE help 11-10-2022, 02:55 AM #6
@Sutfnabor, any updates?
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Sutfnabor Offline
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RE: AMD SE help 11-14-2022, 08:19 PM #7
(11-10-2022, 02:55 AM)mothered Wrote: @Sutfnabor, any updates?

They stopped responding, apparently they can't continue the RMA without me attaching the original order confirmation email.

How should I proceed?
Everything I post here is fictional. Anything mentioned on my posts that corresponds to events happened in real life are coincidental.

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mothered Offline
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RE: AMD SE help 11-15-2022, 03:17 AM #8
(11-14-2022, 08:19 PM)Sutfnabor Wrote: They stopped responding, apparently they can't continue the RMA without me attaching the original order confirmation email.

How should I proceed?
Use the corrupted file method.
[Image: AD83g1A.png]

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Sutfnabor Offline
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RE: AMD SE help 11-16-2022, 01:13 PM #9
(11-15-2022, 03:17 AM)mothered Wrote: Use the corrupted file method.

They don't want a file from me, I have already photoshopped a confirmation email but now they want me to attach the order confirmation email that I received as a link (to be honest I'm also not exactly sure what they mean by that), but now they aren't responding again.
Everything I post here is fictional. Anything mentioned on my posts that corresponds to events happened in real life are coincidental.

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mothered Offline
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RE: AMD SE help 11-16-2022, 03:23 PM #10
(11-16-2022, 01:13 PM)Sutfnabor Wrote: now they want me to attach the order confirmation email that I received as a link (to be honest I'm also not exactly sure what they mean by that)
What was their exact request?
[Image: AD83g1A.png]

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