[Novodur©]

Microsoft didn’t respond to me last week over a PP claim for a series X full refund in 7 days. UK 🇬🇧

Are you in contact with the MS Support ,before or did you directly go ro PayPal and make a DNA Claim?

[Refnator]

I heard that Microsoft does not respond to disputes, so I am trying it out for myself.

Value: just over 1,000€

I will be updating soon if anyone is interested.

What did you purchase if I may ask?

[Magicfingers]

I heard that Microsoft does not respond to disputes, so I am trying it out for myself.

Value: just over 1,000€

I will be updating soon if anyone is interested.

What did you purchase if I may ask?

Interested in this too

[Kilra]

I think I saw a post of yours asking about Lenovo too. I recently had a legitimate issue with them and opened a PP dispute.

They failed to send me a replacement gpu for a faulty one. They did end up responding to the dispute. Funnily enough, they responded with a non-working tracking number. So it’s a toss up how PayPal responds.

Thank you, that is really good to know.

It is very possible that PayPal will refund you if they provided the wrong tracking number.

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Microsoft didn’t respond to me last week over a PP claim for a series X full refund in 7 days. UK 🇬🇧

Congrats!

Seems like EU has more succes with Microsoft.

[Elsdebo]

I'm on the fence for burning a PP dispute. Their VR's look nice tho

[bburnsey]

If your claiming DNA and opening a PP dispute it wont work. As soon as PP see the tracking information regardless of its delivered or not its an auto fail.

UK Based - Ordered Series X - Phoned Microsoft and spoke to someone from USA / CAN - Told them item was tampered Toaster received instead of Series X - Got reply from Microsoft saying they are investigating - Used Inspect element to change the email to (They cant help me I would need to contact delivery company) - screenshot sent to PP wrong item received - 7 days full refund and another mail from Microsoft apologising.

None of the above is true and is only a statement from a book I read recently.

[InternetRockStar]

If your claiming DNA and opening a PP dispute it wont work. As soon as PP see the tracking information regardless of its delivered or not its an auto fail.

UK Based - Ordered Series X - Phoned Microsoft and spoke to someone from USA / CAN - Told them item was tampered Toaster received instead of Series X - Got reply from Microsoft saying they are investigating - Used Inspect element to change the email to (They cant help me I would need to contact delivery company) - screenshot sent to PP wrong item received - 7 days full refund and another mail from Microsoft apologising.

None of the above is true and is only a statement from a book I read recently.

What did Microsoft apologize for? Also did PayPal require you to send anything back or anything like that

[foreigno]

If your claiming DNA and opening a PP dispute it wont work. As soon as PP see the tracking information regardless of its delivered or not its an auto fail.

UK Based - Ordered Series X - Phoned Microsoft and spoke to someone from USA / CAN - Told them item was tampered Toaster received instead of Series X - Got reply from Microsoft saying they are investigating - Used Inspect element to change the email to (They cant help me I would need to contact delivery company) - screenshot sent to PP wrong item received - 7 days full refund and another mail from Microsoft apologising.

None of the above is true and is only a statement from a book I read recently.

nice one i may ty it this week, whats the need for inspect element to change email for?

[RoyalDegen777]

I think I saw a post of yours asking about Lenovo too. I recently had a legitimate issue with them and opened a PP dispute.

They failed to send me a replacement gpu for a faulty one. They did end up responding to the dispute. Funnily enough, they responded with a non-working tracking number. So it’s a toss up how PayPal responds.

Thank you, that is really good to know.

It is very possible that PayPal will refund you if they provided the wrong tracking number.

---

Microsoft didn’t respond to me last week over a PP claim for a series X full refund in 7 days. UK 🇬🇧

Congrats!

Seems like EU has more succes with Microsoft.

Yeah, here’s hoping the tracking number works out. Seems PP is giving them two weeks to respond so it will be a while before I get word on anything.

[bburnsey]

I think I saw a post of yours asking about Lenovo too. I recently had a legitimate issue with them and opened a PP dispute.

They failed to send me a replacement gpu for a faulty one. They did end up responding to the dispute. Funnily enough, they responded with a non-working tracking number. So it’s a toss up how PayPal responds.

Thank you, that is really good to know.

It is very possible that PayPal will refund you if they provided the wrong tracking number.

---

Microsoft didn’t respond to me last week over a PP claim for a series X full refund in 7 days. UK 🇬🇧

Congrats!

Seems like EU has more succes with Microsoft.

Yeah, here’s hoping the tracking number works out. Seems PP is giving them two weeks to respond so it will be a while before I get word on anything.

In future use missing parcel or package not arrived with PP claims it’s likely not to work. Most PP claims are automated and they will see a tracking and disregard it.

---

If your claiming DNA and opening a PP dispute it wont work. As soon as PP see the tracking information regardless of its delivered or not its an auto fail.

UK Based - Ordered Series X - Phoned Microsoft and spoke to someone from USA / CAN - Told them item was tampered Toaster received instead of Series X - Got reply from Microsoft saying they are investigating - Used Inspect element to change the email to (They cant help me I would need to contact delivery company) - screenshot sent to PP wrong item received - 7 days full refund and another mail from Microsoft apologising.

None of the above is true and is only a statement from a book I read recently.

nice one i may ty it this week, whats the need for inspect element to change email for?

PP need proof that you have tried to resolve with the company before making a claim. Getting any response from the business inform of an email is great as you can use inspect element to edit it to see how you see fit ie simply we cannot help you if the item you received is incorrect.

---

If your claiming DNA and opening a PP dispute it wont work. As soon as PP see the tracking information regardless of its delivered or not its an auto fail.

UK Based - Ordered Series X - Phoned Microsoft and spoke to someone from USA / CAN - Told them item was tampered Toaster received instead of Series X - Got reply from Microsoft saying they are investigating - Used Inspect element to change the email to (They cant help me I would need to contact delivery company) - screenshot sent to PP wrong item received - 7 days full refund and another mail from Microsoft apologising.

None of the above is true and is only a statement from a book I read recently.

What did Microsoft apologize for? Also did PayPal require you to send anything back or anything like that

PP automatically refund after 7 days - as it’s automated the only mail I got from them is a refund being processed - no information about returning anything