[Harryler100]

Update-  managed to push them into refunding without return via product support.

Excellent to read, well done.

As a matter of Interest, was It a smooth process from beginning to end?

Was reasonably easy. Did it through live chat on the product support bit. Furst night it arrived. I used fake photos the product claiming it had arrived badly broken. The women wanted me to send it back so to give me more time to think I said I’m not bothered about the condition as long as it works So she said to retry tomorrow. Next day I did the chat again saying the item was faulty and needed a refund. Obviously they wanted me to send the item back so this is where it got kinda hard. I firstly went on to saying I can’t send the item back as I live in a rural area. With no public transport and no local post office. Closest post office isn’t within walking distance and that I don’t drive. She then went on to push the item being picked up from my home. I got around this by saying I work from early morning to late at night Monday to Saturday. Meaning there would never be a time I was home. After about an hour back and forth of them trying to push one of these options they eventually gave in and said they’d refund without the need to send the item back. To sound more genuinely I got into detail about why I bought it and how badly it had effected me that it arrived broke expressing it was for my work computer now causing me to fall behind. Going onto saying the fall behind at work has caused me a bit of stress. But just received the refund about 5 minutes ago. Overall happy with how it went.

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Also what was the price of the cpu?

£178