[Green314]

With "item" you mean that the package did arrive, the box did arrive but the final item i.e. the earphones were missing, right?

Correct.

The box was received without the Item enclosed.

I understand.

To increase the success probability of this SE you will have also to say that the package was tampered, the weight of the package is not very relevant if you just say that the contents were missing. So you can do it with whatever you want, not just light item. Right?