[mothereDD]

So i'm going with wrong item received method and switching these.. The problem is the cheap phone WITH the box actually came to like 380g and the expensive one is 500g.

Why not opt for the "sealed box method", and make up the difference In weight with anything you like?

The wrong Item received, gives them reason to check the return. The sealed box doesn't- namely the "Item enclosed".

Also what box u talking about cos the phone came in a bubblewrap envelope. Nothing else. So what weight would i need to make up? I'm trying to se the expensive phone thats heavier. Not sure what you mean