[Green314]

I would like to make a refund on Zalando of about 13/14 objects with weight I think 3kg or 4kg.  (Pants, sweatshirts and T-shirts).  What method do you recommend to use?  DNA with paypal?  I accept all your advice

PayPal should always be used as a backup plan- when all else fails.

If you're planning to SE all 14 Items on the same consignment, then the DNA Is your only option.

I agree.

I would like to make a refund on Zalando of about 13/14 objects with weight I think 3kg or 4kg.  (Pants, sweatshirts and T-shirts).  What method do you recommend to use?  DNA with paypal?  I accept all your advice

PayPal should always be used as a backup plan- when all else fails.

If you're planning to SE all 14 Items on the same consignment, then the DNA Is your only option.

Is my refund 100% insured using Paypal?

I would like to avoid taking risks with Zalando since I have already failed a refund and I have also had to send identity documents. Can i do it directly from PayPal without proceeding with Zalando who will surely ask to sign things and send documents?

Does it matter if on Paypal I have the surname that I used in the refund that I failed? (where I also sent the ID) I have never used PayPal, could you explain the procedure quickly?

Paypal check the tracking. So if the tracking says delivered to your address, they will probably side to the courier's claim, even you say that it's not arrived.
In my opinion this may be a problem.

(IT) Secondo me non ti conviene.