[mamaloncuando]

Good evening,

I'm glad I found this forum, I just started messing around with PP dispute. After looking into it I decided to give it a go and ordered about $1500 worth off a car parts website.  I filed a claim for "Item not as described" and immediately escalated it.  I wrote to PP that what I received was  5 semi open boxes  with busted up parts, missing hardware,parts and, leaking grease, etc etc.  The merchant replied the next day (according to the email I received from PP) and 2 days later (today) I received in my email return labels for all the boxes from the merchant. But PP hasn't emailed me yet or updated the claim with any decision.  So  to my understanding PP is still looking into the claim , so what should I do the event that I have no other choice but to "return" the items? tid? box full of ice and hope that UPS throws awayo the boxes? any advice is welcomed.

This seems pretty normal to me. Wait for PayPals outcome and hope they tell you to return the items. Then you provide the tracking number to PayPal.

Separately, was you expecting the company to not reply? Or was your plan to box them?

I was hoping for the company not to reply. so if paypal asks me to return the items, I just send them the prepaid label that the merchant sent me and call it a day? it doesnt need to say deliver? like theres no need to make a tid?