RE: Amazon.fr DNA callback 07-09-2020, 11:21 PM
#4
It seems to be a new tactic. From amazon's point of view, when a buyer doesn't want a replacement but instead wants a refund it is deemed highly suspicious.
My advice is to live chat them again, and possibly again (to get a different employee). As a last resort you should email them. Or simply accept their offer of a replacement and then return the replacement.
My advice is to live chat them again, and possibly again (to get a different employee). As a last resort you should email them. Or simply accept their offer of a replacement and then return the replacement.
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