[Rednaxela1]

Can the company refuse to refund even if there's no tracking or signature?

They'd need a reason to do so, which would be extremely difficult, If not Impossible.

In other words, they cannot decline a claim without justifying their decision. In the absence of a tracking number and authorizing signature, It's not possible to conclusively deem that the package was delivered and accepted by the account holder.

Thanks. Do you know if Royal Mail 24 can be sent without tracking?