RE: Razer SE progress/help 10-10-2019, 07:28 AM
#3
(10-10-2019, 05:49 AM)mothered Wrote:Quote:So I told them the classic blood storyIn terms of the Item being defective (hence the warranty claim), what exactly did you tell them?
I told them that I had a very important essay due next Friday and need a keyboard asap. I said while researching I turned a page in a book and got a large papercut, and bled. In terms of the actual problem, I said the keyboard doesn't work unless the cable is in weird angles. They basically asked what I did. I said I have no USB hub, and I tried it on another computer. They then asked me to do some stuff in the Razer synapses software. I acted like I did it, but didn't because I don't have it lol. This all in the live chat btw. They then sent me an email that I had to reply all the info to. I photoshopped fake receipt crumpled... you know the drill. Now I am awaiting their response, but any suggestions to not give them "my" keyboard which I got the stuff off of eBay and don't have.


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