[fadedasf]

If you dont physically have the tubs or never had the tubs then the chances are slim i would assume. You have raised suspicion that ON have created a bad batch and they want to investigate to ensure no other customers are effected.

Not sure saying you had to discard the tubs will work, I assume you have house hold cleaning products you keep out of the way of kids? so the same could apply to these.

I would put this down as a failure and lesson. If you want to retry this then order a tub from another reseller. When it arrives say the seal around the lid was removed and the foil (keep fresh) seal was open. They should send you a new tub and which you can sell and shouldn't ask for the old one back as they can re sell it. Don't order 2/3 as the chances of all being open are slim to none.

Just my 2 cents Good luck

What if I go to a store and take pictures of a couple of tubs right, with the relevant information, and go from there

That sounds like a plan. but UPC's are different in places