[moneymaker6660]

Pretty much what the title says; what I wrote can be seen below.

"Hello there, I have had a problem with the previous batch of whey protein I ordered, this being 3 tubs of your 5lb tub of protein, the flavour being double rich chocolate for all three tubs. I would also like to mention I have been using optimum nutrition and there whey protein powders for over 4 years now without any problems. The current three tubs I had a very bad odour emanating from the tub which resulting in me being nauseous and throwing away the three tubs of protein. I also have kids in the house so it's also a safety concern. What would happen if they did somehow manage to ingest it?

I am looking for the same replacement tubs as this would be fair.

It is also important to note, I did contact the retailer (Amazon), and they told me to contact the manufacturer."
The response:
"I am very disappointed to hear that you have had a bad experience with our product. I would like to reassure you that we take all complaints seriously.
You said below you threw your product away. Do you still have it there? In order for us to investigate this complaint in full you would need to provide a few pictures with the batch number and the product?
Unfortunately without this information I can’t investigate any further."

What can I do about this guys?