[Pingerz]

Where did you claim to have bought it from? Thinking of giving this a go myself, but don't know how to get around the fact that if it was bought from a store it should be returned there.

I said it was a gift and it took a lot of phone calls to different departments and some impersonating of staff from different departments and of UPS. Best of luck but I believe they are clamping down on this now from the people I spoke to they said they have received way above average  battery leaking issues being reported so go with another issue.

FYI

When I originally read this I thought it was about SE'ing Bose so that's who I did. Got my self some QC 35 II in the post now

Well I'm in the middle of am SE over the Sony equivalent of the headphones that you successfully SE'd. The Sony customer support team are clowns so hopefully a UPS impersonation won't be necessary - congrats on pulling that off. They are taking thier time 'investigating' my case, and seem more interested in what caused the failure than sending me a replacement. How long did you spend emailing them?

The recent increase in battery failures could be explained as a faulty batch of batteries, not just an influx of scammers.

I did it all by phone much prefer it rather than email. Any progress on your case ??