[mothered]

They declined it because they are saying all items were delivered and matched the weight etc so DHL refused the claim.

This Is a perfect example why you need to be selective when using the Item missing method.

First and foremost, Is the Item's weight- anything (as with your case) that registers on consignment to warrant It's enclosed In the package, should not be SEd.

Thanks for the details but this is an attempt from DJI directly, not Amazon.

I see, now I'm with you.

The headquarters of DJI are In four locations. US, Germany, China and Japan.
Which one are you after?