RE: ASOS DNA Refund Help! 10-04-2018, 09:41 AM
#18
Thank you for getting in touch regarding your order (hidden for privacy). I'm sorry to hear you haven't received your parcel, I'll look into this now for you.
First of all thank you for getting back letting us know you've completed all advised checks but still haven't found your parcel.
I've now passed this onto our specialist team to look into - we'll be in touch in the next 24 hours with an update for you.
In the meantime if you have anymore questions please ask, I'll be more than happy to help.
Best Wishes,
(rep name)
First of all thank you for getting back letting us know you've completed all advised checks but still haven't found your parcel.
I've now passed this onto our specialist team to look into - we'll be in touch in the next 24 hours with an update for you.
In the meantime if you have anymore questions please ask, I'll be more than happy to help.
Best Wishes,
(rep name)


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