[izzy]

When speaking to one of the amazon reps on the phone he took great pleasure in explaining to me the process they go through when a parcel goes missing, or when the item isn't in the box. This will be useful for beginners, or people who have their deliveries investigated.

He told me that they weigh packages at each stage of delivery and that this has been introduced specifically to cut down on people refunding - I know this doesn't mean a thing though, because I've had weights printed on large speakers I've ordered before and I instantly get the refund.

He also said that parcels are now being x rayed... This is either complete BS or they employ blind workers to do this job, because it does not affect your outcome.

If you get told this, don't worry, as it isn't happening. It does show that they have no real process of identifying lost parcels though, but be careful if doing multiple because they could take action whenever they feel like it, like if you piss off an advisor he could just decide to blacklist you. Its the same with most companies, PayPal for example - if a company does not respond to disputes against them, PayPal will eventually realise you are exploiting their system and will make some BS up like the company has contacted them back with delivery evidence (even if there was none) & if you ask to see it, they state its confidential.

I'll try to answer any specific questions people have as this is only a short thread because I don't have much time

good stuff i know you are talking about no signature but is there any chance you asked him what the protocol for a no signature compared to a fake signature as that often gets me curious are they the same or what is different