[Fate]

First attempt:
Tried to say I had the phone for a month and that there was no sound coming out of it.

Their response:
Dear valued ZTE customer

Thanks for contacting us,

We are sorry for the inconvenience caused to you.

We would like to inform you the Axon M is a unique device and is exclusive to AT&T and they have asked us to direct you back to them during your first 12 months of ownership.

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It's impossible to own this phone for a year since it was released on October 17, 2017 (I think)

I don't know if I should try #2 since option 1 was already flawed