[vuxane]

Thanks for the share., I have an ongoing case with Samsung on the Galaxy Tab A 2017 7 inch. They're offering UPS to come to my door and collect the package, I have a feeling i've done something wrong. I first said it's not turning on ( I got the serial number online ) I said I've tried everything, they gave me troubleshooting steps. I done those. Then they offered for a repair. I then said the issue has escalated since we last contacted. I said while doing one of the troubleshooting. I felt the device overheating. It got hot to a point where I thought it would explode.
I did it to get out of the 'return predicament' what do you think they're gonna say next, they haven't replied.

Not sure, but when they tell you to send it tell them the battery started leaking after overheating and the post office doesn't accept that.