[SenorSpook]

any reason for hitting them for AirWraps and not one of the Hot/Cold fans? if they don't respond to CC disputes then I might just go down that route I suppose

I had a buyer for the AirWraps. Try it out, let us know how it goes.

What I have learnt from SE’ing Dyson is that you need a lot more patience than most companies. I ended up filing a CC dispute after getting tired of waiting. Today I received an email stating that Dyson requires a police report (which is normal for this SE) and a courier claim. If I were to provide those before filing a dispute, I likely would’ve been able to avoid the CC dispute. However all is well, I received my money back. Hoping to try this out again soon without filing a dispute on a CC.