[Spatialize]

-Fresh account
-US
-Ordered multiple items in a single order,
-delivery with 3 different packages coming across the span of 5 days (sketchy lol)
-said the cheapest item delivered was the only one that arrived, the rest (2 packages) was DNA'd
-Refund took a while mostly due to the holiday/new years week, called about 4 times in total to confirm refund was on its way; the initial 2 calls, the reps said the case was going to be escalated
-$600+
Success!!!

In my case I went for PEB and got it refused because as per them the weight when delivered was correct.

Should I remain adamant? Have u had similiar experiences?

Did you try to peb shoes? I would say that if you tried to peb something heavy, with Nike it’s a hit or miss as sometimes certain reps won’t care and will process the refund, but other reps will cross check weights. I would say push it, but your chances may not be as high.