[dals]

I SE'ed them on Zalando, i told that the airpods box was missing from the order and they just made me sign a declaration and wanted a copy of my Id with data censored, super easy. i have an old account by the way..

Happened the same on a fresh account, probably depends on the value of the refund because they asked me these info for a refund of over 200€ but not for an order of 100€ (on different accounts, around 1 month between the orders).