RE: Sony XM4 Warranty claim Deny 08-29-2023, 11:06 AM
#3
(08-28-2023, 11:32 PM)stretch Wrote:(08-28-2023, 10:21 PM)Speezy207 Wrote: Claimed melted charging port for a pair of XM4s as they are known for that and they investigated the issue n just told me warranty doesnt cover external damage such as moisture in the port or fast charging cable usage.U told them about a melting charging point, how is their comeback about moisture in the port lol? has nothing to do with what u claimed. i'd say continue.
Should I pursue this SE and push them or?
Said that there are many cases and they investigated the said products and everything was fine on their part, just that too much amperage was going in and it's customer fault.
I'll push them, what do i got to lose?


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