[prekrasnoyemirai]

Hello ,

I placed an order with macys for 525. got delivered on  Wednesday and I claimed DNA yesterday.

Now I just got an email saying:

Thank you for recent inquiry. After careful consideration of your claim and after reviewing your order history, we regret to inform you that your request for a credit or order reshipment has not been approved.

what can I do?

tracking has no picture and no signature

Keep pushing them. Ask why it was denied.