[SumoSlammer]

what is the exact pocess that takes place the moment where 'Amazon logistics employee' sees a return request of an item from a customer ?
if anyone who has a detailed explaination or a detailed source i would be very grateful .

Does The Amazon Return Employee Have Any Idea About The Item He Is Supposed To Return Before He Gives You A Visit ?

anyone's reply would be very appreciated ..

I'm guessing he would know the weight and product category. I don't believe they would actually open the package though (mabye i'm wrong just an opinion).