[andrew1774]

Please reply with their response.

UPDATE

Code:

My name is XXX from Razer Escalations Team and I'll be the one who will further assist you with your concern. We hope that you're in good health. We understand that you have an issue with your XXXX wherein it burnt your table. We are very sad to know that you’re having issues with this. We would like to apologize for the inconvenience that this has caused you. Rest assured that we will do our best to help you with this. To proceed, please provide us with a photo of the table showing the burnt marks. Once we have the information, we will be able to check and determine the necessary steps for the issue as soon as possible.

Theoretically i can make photoshop of the burnt part of table but they can continue to push me with stuff like "PLIS MAKE A PHOTO OF YOUR TABLE AGAIN BUT PUT A PAPER WITH YOUR NAME"
Or i can say that  thus it was burned i've ordered new one and old was threw to junk. What would be better?
If i will refuse to make photo will be kinda sus..

But also there is third option to Photoshop image with burned table and say that table went to trash(so questions like "make a new photo with paper and your name or case number" will be eliminated) but I'm not sure how that burned place on table should look so they won't suspect anything..

The table with the burnt marks, that is very funny    As mothered said, complu with their request, try to photoshop it or in alternative, you could either recreate the whole thing on another table that you don't need (or taken from the trash), or you  could use women's makeup to do it on your table, I am sure there are way to do it if you just use a bit of fantasy. Whatever you will do you could also buy a mouse pad and burn it a bit to make it even more realistic.
One thing is sure, comply with them; don't refuse to send it or say that you changed the table, in that case, it will look suspicious

I have a burner and similar board, i wanna try tu burn a place on board and photoshop that burned place to my main desk And with that i will said that this photo was made for my friend a while ago and now that desk went to trash so they wouldn't push me further with evidences that photo and table is mine and ask for additional proofs