RE: Razer Mouse S/N SE 07-28-2023, 05:37 PM
#28
UPDATE
Code:
Good day. I hope this email finds you well. Thank you for your prompt response to Razer Support!
Thank you for providing all the information. As I have exhausted the options within my scope to help sort the issue. I will be escalating this case to a senior agent to help you out from here and handle your case with care. Our aim is still to help sort out the issue.
Our usual time frame is 24-48 business hours, but we want to set your expectation that due to the overwhelming volume we are receiving, processing your request might take longer than usual. I have already notified the team to check on your case.


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