RE: Razer Mouse S/N SE 07-26-2023, 06:01 PM
#10
(07-26-2023, 04:28 PM)andrew1774 Wrote: UPDATE
Got answered with this:
Code:Good day! I hope this email finds you well. Thank you for contacting Razer Technical Support. My name is Shelden, and I will be assisting you with your case. Please take note of your case number 235555-112674 for future reference. We appreciate your prompt response, going back with your case. Please lso provide the following information below for us to validate the warranty claim: Building/APT., Floor #: Street address: City: State/Province: Postal code: Country: Subscribed to RazerCare: Yes/No? Place of Purchase: Date of Purchase: We would also need a PDF copy of the proof of purchase in case a warranty claim would be needed. To download a PDF proof of purchase from Amazon, please follow these steps: 1. Go to Amazon's website. 2. Go to Your Orders. 3. Click View Order Details next to the order. 4. Click Print Invoice on the top of the order summary. 5. When you click Print, you should see a drop-down list for the printers. Select Save as PDF. We will proceed accordingly once the information has been provided. We are looking forward to your response. Until then, please stay safe and take care. All the best, RΛZΞR Technical Support
Will try to whine but i guess it won't give any move forward.
Told that it got in fire while bro was playing and got skin burn ;d
This is standard procedure for 99% of companies that offer warranties. You need to fake a PoP to move forward. See if John Lewis sell the mouse and you could then make a John Lewis PoP on receiptmansion.com.
Saying its already disposed of may be a good idea because we all know that if they accept your PoP, then a POD request is coming. Don't worry too much about the proof of destruction for now, just get a PoP made.
~this post is fictitious; I am playing a persona~




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