[andrew1774]

Greetings! Any tips on getting refund without getting time waste investigation? I've ordered 5 pairs of slides 20$ each, 100$ total, arrived in single box, contacted with support with short sad story and told that box was empty with some paper inside and after that i got instant refund. But after that i made new order for 6 pairs of discount shoes for 21$ each, 130$ total order cost,unfortunately they were dispatched from different warehouses and came in 2 boxes (realized about too big amount of shoes in one order too late, 2 pairs in one box and 4 in another), contacted with support again with another sad story and said that one box with 2 pairs has came as intended but second was empty with paper inside, and support raised that to investigation team for 10 days. Now i am waiting in ignorance will they give me refund or not and wasting time. Any tips related to my mistakes? Would appreciate that much.