[laffe]

When dealing with evidence to support or a deny a claim for example CCTV footage are amazon liaising with the seller in question to provide said information?

On the grounds It's sold and fulfilled by a third-party seller, all details relative to the claim must be communicated with the seller.

Are claims likely to be more or less successful when fulfilled by amazon?

Amazon Is under the pump each day, hence It's a better success rate.

@mothered So you're getting that buying from a seller on amazon will be the same success