[Givememoney14]

I'm new to refunding and before I found this forum I decided to try it on amazon with zero knowledge (I mean whats the worst that could happen). I bought a £500 laptop on an old account with tons of orders and I called up amazon saying the box was empty, now reading previous forums I now understand it was probably a mistake trying EB on a laptop.

They said they will call up UPS and Ill here back from amazon in 2-5 days. Well I haven't heard from them and its been a week.
I need advice, should I just pull the plug or carry on, because I don't think the EB method will work.