[ruonis55]

I had same situation (without ofm) with amazon es, dhl send back the merchandise but using an other tracking number.

And how much time did you waited? I had a call with the carrier, so yeah, they said if after like 30 days passes and I don't get the refund from Amazon.de I just have to do a chargeback, because they definitely send it and it has to be in the Amazon warehouse already.

15 days but return arrived in 3 days, it took a lot cause amazon refused delivery 2 times, so rare shit from amazon cause when i refused delivery agent from dhl called me and told me that is better to receive the package because amazon sometimes refused the delivery and i will lost the money and the stuff. I was lucky cause i refused the delivery in customs and cs agent told me that i can claim as dna and they will refund anyway.

Interesting stuff, it's weird that Amazon has problems even with legit returns, I thought that everything would be fast and smooth, but it's like 17th day and still nothing from Amazon.