[giacobmx]

Good luck.

I contacted microsoft again and they said that further investigation is required, they will leave the ticket open and contact me in a couple of days.
So there is still hope, i will just maintain my position

The proper way to box is to fill up the box with materials you would find at a warehouse like packing tape and the like, not freaking water bottles.  This is most likely going to be a fail sorry man.

Understand. I though that anyone could easily have some bottles on hand at work or buy them on the fly for a driver. Because if you fill the box with packing garbage there would be a weight discrepancy. My item was 3 and half kilos, the weight was also on the label.