[AlreadyRRich]

Ive seen people have luck claiming damage by either sending in PS'd images or sending in pics of broken wood the same colour.

Doesn't the retailer then request it to be returned?
If the damage is severe then I can imagine not as much.

Depends on the company.
I've been refunding furniture for the past 6 months using the damaged method, if the furniture is heavily damaged (thanks to photoshop), it's not worth the trouble for the company to have the customer return the item.