[Kikibosum]

The superiors may be their Immediate superiors, but not on an escalation level.

Apart from the CEO, there's always a higher rank.

Anyway, they don't answer me anymore. In fact, they are vicious, they are protecting their colleague who insulted me, under the pretext of data or privacy policy issues. Also, they play the fool. When I ask for an escalation, they ask their superiors. Now, when I ask the superiors to ask for an escalation, they say that this term does not exist in their customer service. And all this in 3 working days. If I continue like this, they will be so much that the paypal claim will not cover me anymore lol.

Do you have enough evidence to support a PayPal claim?

What does that mean? Like what?