[Skvirtanit]

I can try this, but won't they ask for the item if they will see that the damage is not that big?

Make the damage big when Photoshopping It.

I think in this case I can mention again that it's hazmat

Or box the return.

So I did send the photo of the item. The agent insists it's a returnable item so that I should return it even though the damage is visible and clear