[deaqolo]

If your account has been flagged, you'd know about It through an OFM email.

There is bound to be some kind of soft flagging system that does not alert the user.

same thought ... i also believe that if the account is in an-actual good standing its being redirected to a certain/separate communication department which contains a nicer professional representatives upon calling or even chatting to make lives go easier and claims forwarded/solved faster with people who may have legit problems .

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Just got a confirmation email and the refund has been processed.
Surprised it came in that quick after the whole PR thing, I thought this would drag on for a bit.

Email was odd because it was addressed as a defective item refund stating to keep or disregard the item without returning,

Nonetheless a successful SE

you did receive the refund message in a sudden before going to the police department when you decided to make the PR that was requested ?