[Sutfnabor]

I don't remember the events of your SE, and haven't got time to sift through each post.

Why Is the confirmation email an Issue?

I'm doing a warranty claim using a serial number I found without actually having the CPU. I tried boxing them, but they refused to approve the RMA because they received an empty box (I did make it look like it had been tampered with, but they claimed otherwise. I also asked for pictures of my package as it was handed to them and pointed out that somebody had opened it and sealed it with different tape but they ignored me).


Before I had sent the empty box they asked me for a confirmation email and I did photoshop a fake one and send it to them, but now they are asking me to attach the confirmation email as a reply however that is obviously not an option since I did not actually purchase the CPU. I told them that I don't have access to the email account that I used to purchase the CPU anymore, but they are ignoring me again. They also told me their decision is final, and without me attaching the confirmation email they cannot proceed the RMA.