[mothered]

I think the account is flagged because there was 1 SE done at the same address with another account. These accounts are all legit though and belong to different people.

I also contacted chat from another location using VPN, the computer is linked to my amazon account but I dont think they can detect this.

If your account has been flagged, you'd know about It through an OFM email.

It was the way they handled the situation when I mentioned the missing item that threw me off. They act normal at first, then say they are going to look into it, and as soon as they check the file or whatever they act like dicks and have 0 leniency or ability to refund without police report. I don't know what info they are getting or have that is causing this, they usually are much nicer on a clean account with prime membership.

Just remember that you're dealing with representatives who struggle to spell their own name.

Amazon has become one of the worst customer service entity In the eCommerce sector.

I will try to get the police report, hopefully I can do it all online.

Please keep us updated.