RE: Nike SE UK 03-03-2023, 01:31 AM
#17
(03-02-2023, 04:03 PM)zocits Wrote: nike just replied sayingIt doesn't conclude that the driver left the package as Indicated by their GPS coordinates.
“We have double-checked our courier's GPS
(03-02-2023, 04:03 PM)zocits Wrote: and have checked the delivery addressAs per above.
(03-02-2023, 04:03 PM)zocits Wrote: and weight of the parcelThe weight has no relevance to nonreceipt of goods.
They should know better.
(03-02-2023, 04:03 PM)zocits Wrote: Thus, we regret to inform you that we are unable to refund the item due to the facts we have gathered.”For the said reasons above, their facts do not solidify their decision to decline the claim.
(03-02-2023, 04:03 PM)zocits Wrote: Will appealing matter and mentioning the DPD situation?Yes, request an escalation.














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