RE: Zalando NL SE/Refunding 02-28-2023, 03:14 PM
#9
Update: DNA Succeeded.
Just received a mail from support.
Unfortunately, the delivery service has informed us that your order (order number) has been lost during the delivery process. We apologize for this! It is unfortunately not possible to resend the order. That is why I have credited the purchase amount to the payment method you used for this order. It may take up to five business days for this to be visible. If you have ordered on account, the amount has been deducted from the outstanding invoice.
3rd DNA in a row successfully. Order was around €350.
Just received a mail from support.
Unfortunately, the delivery service has informed us that your order (order number) has been lost during the delivery process. We apologize for this! It is unfortunately not possible to resend the order. That is why I have credited the purchase amount to the payment method you used for this order. It may take up to five business days for this to be visible. If you have ordered on account, the amount has been deducted from the outstanding invoice.
3rd DNA in a row successfully. Order was around €350.
(This post was last modified: 02-28-2023, 03:20 PM by Typer.)
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