[pelaja]

They answered this:

"Thank you very much for your quick reply! For more details about our investigation, please contact the posts and ask them to contact us through their official government email. We will be glad to help them to check this matter."

So they are basically just flaking me and not providing further information nor do they actually read what I asked for.

Not sure what to do now. I could certainly go really hard and tell my bank to book back the money etc. but it doesn't really seem profitable/worth it tbh.

Any ideas?

If you need the money then ye do a chargebacj as Meta does not respond to card schemes so you will win it most likely.