[mothered]

Sure, that is true. Was just thinking that most of the time when there are very negative comments and serious allegations, the owners/managers of the restaurant or hotel are usually aware of the complaints before they are posted on review sites.

Understood.

Didn't you write once that if you read expedias terms and conditions you will see why they are possible to refund? If so could you share what made you think that?

I honestly don't remember the specifics of that.

I have almost 70k posts - Impossible to recall the lot.