[xtremit1999]

I've heard that Microsoft is hard to SE for large items

What exactly did you hear?

would a DNA for a controller (approx. 60$) be difficult?

Given they're liable for lost shipments, you're good to go.

Whether 60$ Is worthy of DNA'ing Is up to you.

I’ve researched posts pertaining to Microsoft and people seem to be having problems with SEing them with large items, taking months before a refund and having to do chargebacks.

Where can I read that they’re liable for lost shipments? I haven’t found that info in my research.

Thanks