[mothered]

I've read through a good deal of your recent comments on Wayfair/their tightening up, and I really appreciate the info.

Sounds like the days of "shaky terrible blurry photo" passing on a damaged claim are long gone, but that if you take the time to do it skillfully, you still have a shot.
They've always been decently easy to DNA, but I assume this is tightening as well. It's a shame as there isn't much in the way of "huge furniture marketplace" out there to hit, so it's hard to branch out.

As long as there's a human element handling the claim, there'd always be a way to penetrate their defence.

It applies to each and every company.