[Mertuminiv]

As I wait for the seals, is there any difference in the rate of success depending on whether I ship it back or do the return in store? The nearest Best Buy is quite far for me, so sending it back is the ideal choice for me.

The advantage of In-store SEing, Is the timing of when you attend (during the busy period), and being selective by targeting the most vulnerable employee.

Online SEing Is obviously also very effective - It has a proven track record of success with an array of companies.

I used new seals on the packaging and dropped it off, and now waiting to hear from Best Buy.